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Privacy Statement

Privacy Statement

Privacy Statement

California State University San Marcos is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the California State University San Marcos Web site and governs data collection and usage. By using the California State University San Marcos website, you consent to the data practices described in this statement.

Collection of your Personal Information

California State University San Marcos collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. California State University San Marcos also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, and preferences.

There is also information about your browser software that is automatically collected by California State University San Marcos. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by California State University San Marcos for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the California State University San Marcos Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through California State University San Marcos public message boards, this information may be collected and used by others. Note: California State University San Marcos does not read any of your private online communications.

California State University San Marcos encourages you to review the privacy statements of Web sites you choose to link to from California State University San Marcos so that you can understand how those Web sites collect, use and share your information. California State University San Marcos is not responsible for the privacy statements or other content on Web sites outside of the California State University San Marcos and California State University San Marcos family of Web sites.

Use of your Personal Information

California State University San Marcos collects and uses your personal information to operate the California State University San Marcos Web site and deliver the services you have requested. California State University San Marcos also uses your personally identifiable information to inform you of other products or services available from California State University San Marcos and its affiliates. California State University San Marcos may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

California State University San Marcos does not sell, rent or lease its customer lists to third parties. California State University San Marcos may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, California State University San Marcos may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to California State University San Marcos, and they are required to maintain the confidentiality of your information.

California State University San Marcos does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

California State University San Marcos keeps track of the pages our customers visit within California State University San Marcos, in order to determine what California State University San Marcos services are the most popular. This data is used to deliver customized content and advertising within California State University San Marcos to customers whose behavior indicates that they are interested in a particular subject area.

California State University San Marcos Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on California State University San Marcos or the site; (b) protect and defend the rights or property of California State University San Marcos; and, (c) act under exigent circumstances to protect the personal safety of users of California State University San Marcos, or the public.

Use of Cookies

The California State University San Marcos Web site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize California State University San Marcos pages, or register with California State University San Marcos site or services, a cookie helps California State University San Marcos to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same California State University San Marcos Web site, the information you previously provided can be retrieved, so you can easily use the California State University San Marcos features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the California State University San Marcos services or Web sites you visit.

Security of your Personal Information

California State University San Marcos secures your personal information from unauthorized access, use or disclosure. California State University San Marcos secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

California State University San Marcos will occasionally update this Statement of Privacy to reflect company and customer feedback. California State University San Marcos encourages you to periodically review this Statement to be informed of how California State University San Marcos is protecting your information.

Contact Information

California State University San Marcos welcomes your comments regarding this Statement of Privacy. If you believe that California State University San Marcos has not adhered to this Statement, please contact California State University San Marcos at jfriske@csusm.edu . We will use commercially reasonable efforts to promptly determine and remedy the problem.

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Refund Policy

The refund policy varies by department and by the program you have enrolled in. If you have any questions about the refund policy, please contact cougaraccess@csusm.edu prior to registering for any membership or program.

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